Privacy policy

We respect your privacy. This Privacy Policy explains how Choose Wildlife, Inc. (“Choose Wildlife,” “we,” “us”) collects and uses personal information on choosewildlife.org.

What we collect

When you place an order or contact us, we may collect:

• Contact information (name, email)
• Shipping address
• Order details (items purchased, quantity, price)
• Payment-related details handled by our payment processor (we do not store full card numbers)

How we use your information

We use personal information to:

• Process and ship your order
• Provide customer support (including replacements for damaged/defective shipments)
• Prevent fraud and maintain the security of our store
• Comply with legal and tax obligations

Sharing of information

We do not sell your personal information and we do not use it for marketing without your consent.

We share personal information only as needed to operate our store and fulfill orders, including with:

• Shopify (our e-commerce platform)
• Payment processors (to process transactions)
• Shipping carriers (to deliver your order)
• Service providers who help us run the store (e.g., email delivery for order updates), when applicable

These providers may process information only to perform services for us.

Retention

We retain personal information only as long as necessary to fulfill your order, provide support, comply with legal obligations, and maintain business records.

Your choices

You can contact us to request access to, correction of, or deletion of your personal information, subject to certain legal exceptions (for example, recordkeeping requirements).

Contact

If you have questions or requests related to privacy, contact us at: orders@choosewildlife.org